Extra Pens (Sprout Board)
Shipping policy
We take care in preparing each order.
Please allow 1–3 business days for processing.
Estimated Delivery Time:
7–14 business days (shipping times may vary depending on your location and local carriers).
Once your order ships, you’ll receive a tracking email so you can follow its journey.
Return & Refund Policy
We want you to feel comfortable and confident shopping with us.
If for any reason you’d like to return your order, we accept returns within 30 days of delivery.
As long as the product is returned to us, we will issue a full refund to your original payment method.
Just contact us before sending your item back so we can guide you through the return steps.
For full details, please see our Return & Refund Policy page.
30-Day Happiness Guarantee
Your peace of mind matters to us.
If the item isn’t quite right, simply return it within 30 days for a full refund, no questions asked.
If you’d prefer to exchange instead:
- Standard Orders: A small exchange shipping fee applies.
- Qualifying Orders: Orders that meet a certain purchase amount are eligible for free lifetime size exchanges.
If you need help with sizing or have questions about your order, just reach out, we’re always here to support you.